information for suppliers

Accompagnement de nos partenaires et fournisseurs
Nous voulons être proches de nos fournisseurs et de nos partenaires et nous les tenons régulièrement au courant de notre politique de partenariat, via des lignes directrices et autres instructions.

Arval offre des services d'entretien, de réparation et de remplacement des pneus pour les véhicules de leasing, remplace les véhicules endommagés, livre les véhicules dans les meilleurs délais possibles et s'occupe de toutes les modalités pratiques pour leur restitution.

Vertical Tabs

Maintenance, repair and tires
Maintenance, repair and tires

Our technical department -- reachable via phone or e-mail -- will be more than happy to respond to your inquiries if your vehicle suffers bodywork damage, if the glass has to be repaired or replaced, if the tires need replacing, or if the vehicle was delivered to you in poor condition (i.e. it has a damaged interior or exterior, a non-working odometer, etc.)

Body or accidental damage
Body or accidental damage

It is essential that you get in touch with our technical department -- via phone or e-mail -- if your Arval vehicle has suffered body or accidental damage. Repairs can only be conducted by our trade partners, subject to the necessary approval.

Delivery of an Arval lease vehicle
Delivery of an Arval lease vehicle

Should you require delivery of an Arval lease vehicle, do please inform our purchase department in advance: Their prior approval is necessary for the delivery to happen promptly and smoothly. Remember that at least three working days are needed for the car to be handed over to the driver. Arval will produce the insurance certificate if necessary, order the fuel cards, and send all necessary documentation across to you.

Return of an Arval vehicle
Return of an Arval vehicle

Drivers often like to return their existing vehicle on the day that they take delivery of the new one. Should you wish Arval to organise a vehicle return, do please let us know via phone. We will arrange for it to be collected promptly.

Become a partner!
Become a partner!

Arval strives to offer its clients and drivers the best possible quality of service. As a result, we have agreements in place with a large number of suppliers who meet the same quality standards. We are always eager to hear what your company has to offer. If you wish to become one of our partners, and need more information on the subject, you're welcome to contact us by phone:

[Link to used car platform]